Frequently Asked Questions
Everything you need to know about your Furman electronics experience.
What is the standard shipping time for electronics?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for 1-2 day delivery.
Do Furman products come with a warranty?
Yes, all our electronic devices include a 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans can be purchased separately.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, cables, and manuals. A restocking fee may apply to items missing components.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status in your account dashboard.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the 'Technical Specifications' section on the specific product page to ensure compatibility with your local power grid.